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Audi Top Assist

24-Hour service, 365 days a year, covering 95% of India. Audi has introduced the Audi Top Assist program which provides emergency road side assistance services across 95% of the main routes in India round-the-clock. The emergency service is available for all Audi customers with vehicles under warranty period, without additional costs. Audi cars of the year 2007 are also included with extra two years of Audi Top Assist service free of costs to ensure a pleasurable and uninterrupted journey virtually anywhere in India.

Audi Top Road Side Assistance programme includes two dedicated toll free numbers that Audi owners can call 24x7, 365 days a year. Service personnel on a motorcycle will be at first at the site for assistance. Furthermore, in case the car needs more attention, a towing vehicle with a specially designed towing platform will be sent from the nearest service provider.

The roadside assistance program has a dedicated, in-house team of service experts who ensure that the world-class luxury and service standards that Audi customers are accustomed to will be available to them almost anywhere across India without any obstacles.

The main features of Audi Top Assist are:

  1. Two dedicated toll-free numbers
  2. 95% coverage of India with over 600 service providers
  3. 24 hours, 7 days a week, 365 days a year service
  4. Dispatch of motorcycle riders, a taxi and a towing truck at site
  5. Taxi of upper-class standards free of cost for up to 48 hours.
  6. Travel and accommodation facilities in case of immobilisation for more than 24 hours - On site repairs, delivery of fuel, delivery of spare keys
  7. Custody, transportation, storage and safekeeping of vehicle
  8. Transport of vehicle to destination or habitual residence
  9. Transportation of luggage and personal effects
  10. Transmission of urgent messages to family and friends
  11. Usage of specially designed towing platform
  12. Assistance available right from date of purchase for two years free of costs
  13. In future after the two years period: additional Audi Top Assist service two years contract for purchase

 

These facilities can be availed from Audi Gurgaon right from the date of purchase of the entire Audi model range comprising the A4, A6, A8,Q3, Q5, Q7, TT and R8 available in India. Audi Top Assist (24x7):

Tel: 1-800-103-6800 , 1-800-209-6800

 

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